Privacy Policy
BESTAR Holdings Co.,Ltd. (here in after referred to as "BESTAR" or "we") recognizes the importance of personal information to you. BESTAR respects and protects all personal information provided to us through the BESTAR official website (https://www.be-star.com/, hereinafter referred to as "this website") and is committed to safeguarding your personal data.
This website is developed and operated by BESTAR Holdings Co.,Ltd. Please read this Privacy Policy (here in after referred to as "this Policy") carefully before using the website. By providing your personal information to us, you consent to our collection, use, storage, sharing, transfer, processing, and protection of your personal data in accordance with this Policy. If you do not agree with this Policy, please do not provide any personal information to us. If you use other products and services offered by BESTAR or its affiliates, you are also subject to their respective user agreements and privacy policies.
We are dedicated to protecting your privacy and ensuring transparency when collecting, using, and protecting your personal data. This Policy explains how we process your information and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
a) Personal Information
● Name
● Email address
● Password (stored in encrypted form)
● Phone number (if provided)
● Company name (optional)
● Geographic location and country
b) Automatically Collected Data
● IP address
● Browser type and version
● Device type and operating system
● Pages visited and duration of visits
● Referring website or referral link
c) Cookies and Tracking Technologies
We use cookies and similar technologies to:
● Enhance user experience
● Analyze website usage
● Enable core site functions such as login and language preferences
● Deliver personalized content and marketing materials
You may manage or disable cookies via your browser settings.
● Create and manage your user account
● Respond to your inquiries and support requests
● Provide access to services and content
● Improve our website and user experience
● Send product updates and newsletters (with your consent)
● Comply with legal obligations
We process your personal data based on the following legal grounds:
● Your consent
● Performance of a contract with you
● Our legitimate interests (e.g., website security, traffic analysis)
● Compliance with legal obligations
You may withdraw your consent at any time (withdrawal will not affect the lawfulness of processing based on consent before withdrawal).
Depending on your location, you may have the right to:
● Access your personal data held by us
● Request correction or deletion of your personal data
● Object to or restrict our processing of your data
● Request data portability to another service provider
● Opt-out of the sale or sharing of your personal information (California residents)
● File a complaint with a data protection authority (EU residents)
You can exercise these rights by contacting us using the information below.
We do not sell your personal data. We may share your data with:
● Trusted service providers (e.g., web hosting, email services, analytics)
● Government agencies or authorities when required by law
● Payment platforms (when you make transactions)
All third parties have signed confidentiality and data security agreements, and data is only used for specified purposes.
6.1 Use of Corporate Client and Business Contact Data
This website may collect contact information related to corporate clients, such as company name, contact name, job title, business email, phone number, and project interests. This information is used solely for establishing business contact with you or your company, providing products and services, or conducting follow-up cooperation discussions. It will not be used for personal purposes or sold/shared with unauthorized third parties.
6.2 Protection of Technical Materials and Intellectual Property
We may provide registered users with product specifications, whitepapers, technical demonstrations, and other materials. These materials are protected by copyright and intellectual property laws and are intended solely for evaluation or reference. Users may not copy, distribute, modify, or use them for commercial purposes without prior written permission from BESTAR. Violations will be subject to legal action.
6.3 Export Control and Cross-Border Compliance
Some technical information may be subject to export control laws of certain countries (e.g., U.S. Export Administration Regulations - EAR). Users must ensure their downloading, access, or use of such content does not violate applicable export laws or international sanctions. BESTAR assumes no liability for any legal consequences resulting from violations.
6.4 Third-Party Tools and Technology Integration
To enhance user experience and operational efficiency, we use certain third-party services, including but not limited to:
● Traffic and user behavior analytics (e.g., Google Analytics)
● Customer relationship management tools (e.g., HubSpot, Salesforce)
● Online communication plugins (e.g., Tidio, Zendesk)
● Content Delivery Network (CDN) services (e.g., Cloudflare) to improve loading speed and website security
These third parties may collect limited browsing data via cookies or SDKs. All data processing is subject to their respective privacy policies. Users can manage permissions via browser settings.
6.5 Account Registration and Security Responsibilities
When registering and creating an account, users must provide truthful and accurate personal or company information. Users are responsible for maintaining the confidentiality of their account credentials (including passwords) and for all activities conducted under their accounts. If you detect unauthorized access or data breaches, please notify us immediately so we can assist and take necessary security measures.
We retain your personal data:
● While your account remains active
● As long as necessary to fulfill the purposes outlined above
● As required by law (e.g., financial record keeping)
You may request deletion of your personal data at any time.
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. These measures include:
● Data encryption (e.g., SSL/TLS)
● Secure user authentication
● Regular system updates and access controls
Your data may be processed and stored outside your country or region (e.g., in the U.S. or EU). We implement appropriate safeguards, such as Standard Contractual Clauses (SCCs), as required by GDPR to ensure data protection.
This website is intended for adult users only. Minors may not use this website for any purpose without parental or guardian consent.
If you are a minor and have provided personal data to BESTAR, please stop using the website and notify us immediately so that we can delete your information.
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated effective date.
The formulation, execution, and interpretation of this Website and this Legal Statement shall be governed by the laws of the People's Republic of China. If mandatory laws in other jurisdictions apply, such laws shall prevail.
Any dispute arising from the use of this Website or between users and BESTAR shall first be resolved through amicable negotiation; if negotiation fails, such disputes shall be submitted to the competent People's Court in the location of BESTAR’s registered office.
BESTAR Holdings Co., Ltd. reserves the right of final interpretation of this Statement and of the use of this Website.
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
BESTAR Holdings Co.,Ltd.
Email: info@be-star.com
Phone: 4001880826
Address: No. 199 Huanghe West Road, Xinbei District, Changzhou, Jiangsu Province, China